We love our new adjustable bed and mattress! The quality of the latex mattress is amazing! Terry was wonderful in helping with our decision. He directed us to different beds and mattresses, which he thought would suit our requirements. He was so patient and accommodating while we repeatedly took our time trying out the various beds. And we were pleased with the delivery and set up. Knowledgeable service with a welcoming smile.
Beautiful cabinet bed at a fair price with top-notch service. Terry was easy to deal with and helped us narrow down exactly what we needed. The delivery came on time (rarely happens) and Dave actually delivered it himself! These guys are pros. Would absolutely buy from them again.
We just purchased a new mattress and pillows from David. After sleeping on our old horrible bed for 12 years the difference has been amazing. We used to toss around and struggle to sleep for hours but since we got this new amazing bed it’s ZZZZzzz in just minutes. Why did we struggle so many years? Should have done this a long time ago.
David was very helpful and no pressure sales. So nice to be treated in the old school way by a person that listens to your needs. Was worth the drive from Sunshine Valley BC and we highly recommend Innovative Sleep Solutions and supporting small local businesses. Thanks, David, we can sleep again and wake without back pain at long last!
Dave and Terry were excellent helping me find a mattress based on the way I sleep. They delivered and set it up with no issues at all. They knew what they were talking about when it comes to mattresses. Excellent service and great prices!
Very friendly people, they care about peoples well-being and understand the struggle of the average Joe. Will do everything they are able to for your comfortable sleep.
Had incredible service from Innovative Sleep. From informing me on the mattress to delivery and set-up just great. Thanks Dave and Terry. See you soon my daughter now what’s a new bed.
This is a very family orientated store, they care about your sleep. They just care. Please go in and see, and talk to Terry or Dave about your sleeping needs they will give you the time you need to find the sleep you need.
I’m not one for writing reviews but have to say that this is the place to buy from. They have the absolute best service and fantastic products of all the mattress stores in all of Surrey/Langley. I recommend everyone to go to Innovative Sleep Solutions. The best bed I ever bought!!
After shopping for our previous bed at a large furniture chain store a few years ago we were sold a memory foam mattress that didn’t last for a couple of years. We decided to actually shop for a mattress at a specialty sleep store. Looking online and reading reviews we came across Innovative Sleep Solutions.
The moment we walked in we were greeted by Terry. We explained our situation to Terry and he gave us honest advice on which mattress would suit us best. We purchased the mattress and box spring and set up delivery when we got possession of our townhouse.
When the delivery came we were met with Dave he had a look at the delivery route and said that there was no way to get this bed to the third floor with the narrow staircase and low height clearance (king size bed). I was disappointed and in frustration I had them deliver the bed in the garage so I can measure and see if it would fit (being stubborn).
Well, the bed didn’t fit, and in under 15 mins of the delivery crew leaving Terry called and we discussed some options of what we can do from here. We decided on going with a different mattress for more money but Terry was able to give us a deal on the upgrade and also was able to get the new bed and foundation expedited for us and even offered a loaner mattress so we had something to sleep on.
From start to finish this company helped me every step of the way. If you are in the market for a new bed go see Terry and Dave at Innovative Sleep Solutions. Five Stars.
My parents heard these guys on CKNW Vancouver Consumer program this weekend and were intrigued by their knowledge and claims of healthy products so we we took them to have a look. They bought a pair of adjustable beds with the organic latex and wool mattresses. We were so impressed with Terry’s knowledge and service and he gave us a deal we couldn’t refuse so we bought a new 2 sided bed too. Great selection and prices were very reasonable.